Returns & Exchanges
At Allgold Coins, we stand behind the quality and authenticity of our numismatic collection and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return your items in their original, untampered packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.
- 2.Secure Packaging
Place the coin or collectible in its original protective capsule or slab, ensuring it is securely padded within a sturdy shipping box to prevent movement during transit.
- 3.Insured Shipping
Affix the provided return label and ship the package via a trackable, insured service to protect against loss or damage while the item is in transit back to our vault.
- 4.Inspection and Refund
Once our experts verify the item's condition and authenticity, we will process your refund to the original payment method or dispatch your exchange within 5 business days.
